Senior Digital Records and Information Manager–Harvard University–Cambridge, MA

Harvard University

Senior Digital Records and Information Manager
Harvard Library

Job Summary

Although the position will remain posted until filled, applicants are strongly encouraged to apply by end of day on March 31, 2023.

The Harvard University Archives (HUA) seeks a Senior Digital Records and Information Manager (SDRIM) to support the Archives’ goal of transitioning to a digital-first records management environment. Reporting to the Associate University Archivist for Collection Development and Records Management Services (AUACDRMS), the SDRIM will play a principal role in developing and leading a born-digital records and information management program designed to ensure appropriate and secure identification, classification, storage, retrieval, and preservation or destruction of Harvard University’s digital content and electronic records in compliance with federal, state, and local laws and regulations.

The SDRIM will provide leadership in the transformation of HUA and Harvard’s records management program from paper-based to an electronic content model by addressing key challenges posed by the transition to a born-digital records environment. This position will recommend strategies for and participate in agency-level planning, goal setting, and development of records and information management (RIM) policies and role-based training requirements and collaborate with other Harvard Library and Harvard University stakeholders to ensure compliance, verification, authentication, and related activities that build and sustain a comprehensive electronic records management program.

The SDRIM will be a member of the senior Collection Development and Records Management Services (CDRMS) team, along with the Senior Records Manager/Archivist, the Senior Collection Development and Electronic Records Archivist, and the Senior Collection Development Curator/Archivist, and assist the AUACDRMS in overall planning, coordination, policy, and workflow development, including strategies and goals for the collection and appraisal of University records of long-term historical significance.

The successful incumbent will have strong experience directing, developing, planning, and implementing digital content-focused records management or information governance programs; building and sustaining effective working relationships with a variety of stakeholders at all levels of the organization; persuasive and diplomatic interpersonal and communication skills, including the ability to communicate and present complexity with clarity, enthusiasm, and impact; familiarity with information security and IT service management concepts and processes; a broad knowledge of server, database, and storage infrastructures both onsite and in the cloud; comfort working at scale in a large and decentralized landscape; technical and interpersonal skills to thrive in a fast-paced, forward facing work environment; and commitment to equity, diversity, inclusion, belonging, and antiracism.

The Harvard University Archives has recently joined with the Eda Kuhn Loeb Music Library, Fine Arts Library, Harvard Film Archive, and Houghton Library to create Archives, Arts, and Special Collections of Harvard Library, a new administrative unit currently planning integrated approaches to technical and public services for archives and special collections across the portfolio.

Position Description

  • Provide leadership in the transformation of HUA and Harvard’s records management processes from paper to digital-based.
  • Partner with Harvard University IT and other stakeholders across the University (Library/Archives, Library Technology Services (LTS) and Harvard University Information Technology (HUIT), Risk Management and Audit Services, School Registrars, the Office of General Counsel, etc.)¿to plan and put into production a comprehensive digital-first records management environment that ensures protection for important/historical University records.
  • Develop an end-to-end workflow for digital university records from record creation and storage in an enterprise content management system (ECM) or other systems and databases to the University Archives and ultimately the Library’s Digital Repository Service (DRS).
  • Build automated processes for records review and retention, including destruction of non-permanent born-digital records and preservation of archival records.
  • Collaborate with the Senior Records Manager/Archivist and Senior Collection Development and Electronic Records Archivist to revise Harvard records management policies and systems to reflect digital environment, including implementing a modern online system for schedule development, migrating content and ensuring provisions for daily updates and electronic sign-off, and integrating General Records Schedule content into Harvard’s enterprise-wide vital record systems and activate records management modules.
  • Work with HUIT and other stakeholders to develop a secure, accessible online environment to access Harvard’s records schedules and allow for dynamic and refined search capabilities.
  • Align HUA policies with information governance guidance across university policies and offices, including policies relating to access to electronic information, retention and maintenance of research records and data, and authorization of destruction of digital content.
  • Under the leadership of the AUACDRMS, collaborate with CDRMS colleagues to design and implement records management policy training for Harvard employees (e.g. at onboarding and in annual signoff) and deliver in Harvard Training Portal and the HUA website; participate in delivery of educational sessions for University staff, students, and faculty.
  • Provide high-level guidance to offices for developing, implementing, and improving born-digital record keeping systems and practices.
  • May supervise staff, student employees, and interns.

Basic Qualifications

  • Master’s degree in library/information science/archives, or equivalent with successful completion of records management and archives coursework.
  • Minimum of 7 years professional experience in records management.
  • Demonstrated experience in developing and maintaining a comprehensive electronic records management program.
  • Must be able to travel independently to other work locations as needed, including to Southborough, MA.

Additional Qualifications and Skills


  • Demonstrated knowledge of trends, principles, and practices in records management, information governance, and born-digital materials.
  • Highly developed verbal and written communication skills, including excellent presentation and persuasive skills necessary to foster a culture of compliance and commitment to high-quality records management.
  • Strong user and customer service orientation and excellent interpersonal and diplomatic skills required to work with large and culturally diverse stakeholder community, including high level administrators and employees at all levels of the organization.
  • Strong critical thinking and problem-solving skills.
  • Detail-oriented, able to work independently and as part of a team.
  • Demonstrated commitment to ongoing professional development and growth, such as strong and active participation in records management and/or archives professional and continuing education programs.
  • Certification as a records manager (CRM) preferred.
  • Demonstrated commitment to equity, diversity, inclusion, belonging, and antiracism.
  • Capacity to thrive in an environment of change.

Physical Requirements


  • Must be able to regularly lift 40 lb. records storage boxes.

Working Conditions

  • The position will be based on our campus in Cambridge, MA.; however, there may be the opportunity for a flexible or hybrid work model compliant with Harvard University remote work policies.
  • At times may work in basements, attics, warehouses, and other records storage areas that may be dusty or moldy.

Commitment to Equity, Diversity, Inclusion, and Belonging

Across the Harvard Library, our work is enriched by our diverse campus community. Our unique and wide-ranging abilities, experiences, and perspectives are integral to achieving Harvard University’s mission of excellence in research, teaching, and learning for our patrons, our collections, and our workplace. We believe that an inclusive environment that cultivates and promotes understanding, respect, and collaboration across our diverse workforce enables our success.

We invite individuals with diverse backgrounds, experiences and abilities to be a part of our community of over 700 staff members. Our work with faculty, students and researchers to explore answers to intellectual questions, enduring and new, and to seek solutions to the world’s most consequential problems, requires that we not only reflect, but also champion our diverse society.

Harvard Library inspires collaboration, reflection, experimentation, and discovery connecting users to related disciplines and to University-wide teaching resources. The Library engages users through curated discovery, digital collections, reimagined physical space, and specialized research support. Today, Harvard Library’s holdings range from traditional print collections to rapidly expanding access to digital resources. Harvard Library provides the University’s faculty, students, and researchers-now and in the future-with exceptional experiences and comprehensive access to these materials.

Learn more about our contributions to the academic enterprise by visiting us at and about the Harvard University community at

The Harvard Library is a proud member of the Association of College & Research Libraries (ACRL) Diversity Alliance.

Job Function

USA – MA – Cambridge

Harvard University Archives

Time Status

00 – Non Union, Exempt or Temporary

Pre-Employment Screening
Criminal, Education, Identity

Commitment to Equity, Diversity, Inclusion, and Belonging
Harvard University views equity, diversity, inclusion, and belonging as the pathway to achieving inclusive excellence and fostering a campus culture where everyone can thrive. We strive to create a community that draws upon the widest possible pool of talent to unify excellence and diversity while fully embracing individuals from varied backgrounds, cultures, races, identities, life experiences, perspectives, beliefs, and values.

EEO Statement
We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, gender identity, sexual orientation, pregnancy and pregnancy-related conditions, or any other characteristic protected by law.

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