Research Services Lead–Cornell University Library–Ithaca, NY–Olin—Uris-Libraries_WDR-00018547-1

Cornell University Library’s department of Research and Learning Services (R&LS), Olin & Uris Libraries, is seeking qualified candidates for the position of Research Services Lead.

The Research Services Lead has primary responsibility for developing forward-looking strategies and services to support research in the humanities and social sciences. The incumbent contributes to planning, providing and assessing a wide range of traditional and innovative collection development and selection services, in addition to instruction, outreach and reference/consultation services. Partnering with staff in other Cornell University Library (CUL) departments as well as with faculty, staff, and students, R&LS proactively develops innovative services to support scholarship and emerging research methods in humanities and social sciences disciplines. The primary audience is the increasingly diverse College of Arts and Sciences community of faculty, graduate students, and undergraduates; empowering their research, teaching, and learning is essential to the mission of R&LS. The Reference Services Lead engages with Cornell’s growing populations of, for example, first-generation, international, and under-represented students of color. Overall departmental responsibilities include developing and implementing strategic directions for research services; assessing training needs and coordinating a training program for the department; participating in selection, liaison, instruction, outreach, and reference activities; fostering effective working relationships with library and academic colleagues in an environment that promotes the acquisition and use of reliable knowledge; modeling curiosity in scholarly inquiry; assessing and enhancing services; facilitating emerging trends in research, learning, and digital scholarship; and collaborating with academic support units to develop programs in support of teaching and learning.

Specific Responsibilities: Works closely with the R&LS Department Head in ensuring timely and creative service solutions in support of the humanities and social sciences user community; responsibilities are largely focused on research services; engages in a team-based leadership model, serving on the R&LS Leads team, to assesses current practices, and works with the Department Head to provide vision both for the department and for the promotion of equity, inclusion and diversity in library programming and practices; collaborates with academic support units outside the Library to creatively develop and implement programs that enhance research services. Directly supervises librarians and Reference Desk & Map Room Coordinator (who supervises reference assistants and maps specialist). In concert with CUL-wide planning initiatives, participates in developing and implementing models for collaborative reference/consultation services, including cooperative chat services. Serves as liaison to and selector for one or more departments or programs in the social sciences. Supported by CUL, actively engages in research, presentation, publication, and service efforts both within Cornell and in the inter/national arena.

Required Qualifications:
• MLS, or master’s degree in a humanities or social science discipline and library work experience
• 5-7 years of professional experience
• 3-5 years of demonstrated successful supervisory experience
• Demonstrated interest in or professional focus on reference and research services
• Excellent written and verbal communication skills
• Experience in and commitment to supporting services and programming in support of diversity, inclusion, and belonging
• Experience in developing and implementing innovative programs and services
• Experience in training library staff and/or supporting the continuing education needs of library staff
• A user-centered approach to designing services
• Ability to build relationships, lead teams, and foster collaboration, either within or outside libraries

Preferred Qualifications:
• Reading ability in a language other than English
• Interest and/or background in critical digital literacy as it relates to reference and instruction services
• Demonstrated academic background in a social sciences discipline

Visa sponsorship is not available for this position.

Environment: One of the leading academic research libraries in the United States, Cornell University Library is a highly valued partner in teaching, research, and learning at the university. With an operating budget of over $58 million and a diverse and innovative staff of more than 400, the Library provides significant collaborative opportunities in support of 2,700 faculty, 22,000 students and 94 PhD fields. Its world class collections, expert librarians, and responsive services in physical and virtual library spaces inspire and nourish scholarship and learning.

Benefits: Our comprehensive benefits package includes 22 vacation days, 12 paid holidays, health insurance, life insurance, university retirement contributions, childcare and adoption assistance, and child tuition reimbursement. Professional travel funding is available to support research. The anticipated academic rank for this position is Associate Librarian, with a salary range of $66,000-$68,000.

How to Apply: The application deadline is May 10, 2019. All candidates must apply via the Cornell University Careers site at:–Olin—Uris-Libraries_WDR-00018547-1 . Please include one document that contains a cover letter, resume, and the names, phone numbers, and addresses for three references (pdf preferred).
Employment Assistance: If you require an accommodation for a disability in order to complete an employment application or to participate in the recruiting process, you are encouraged to contact Cornell University’s Office of Workforce Policy and Labor Relations at voice (607) 254-7232, fax (607) 255-0298, or email at

Applicants that do not have internet access are encouraged to visit your local library, or local Department of Labor. You may also visit the office of Workforce Recruitment and Retention Monday – Friday between the hours of 8:30 a.m. – 4:30 p.m. to use a dedicated workstation to complete an online application.

EEO Statement: Diversity and Inclusion are a part of Cornell University’s heritage. We are a recognized employer and educator valuing AA/EEO, Protected Veterans and Individuals with Disabilities. Cornell University is an innovative Ivy League university and a great place to work. Our inclusive community of scholars, students, and staff impart an uncommon sense of larger purpose, and contribute creative ideas to further the university’s mission of teaching, discovery, and engagement.

Cornell University is an innovative Ivy League university and a great place to work. Our inclusive community of scholars, students and staff impart an uncommon sense of larger purpose and contribute creative ideas to further the university’s mission of teaching, discovery and engagement. With our main campus located in Ithaca, NY, Cornell’s far-flung global presence includes the medical college’s campuses on the Upper East Side of Manhattan and Doha, Qatar, as well as the Cornell Tech campus located on Roosevelt Island in the heart of New York City.

We offer a rich array of services, programs and benefits to help employees advance in their career and enhance the quality of personal life, including employee wellness, workshops, childcare and adoption assistance, parental leave and flexible work options.

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