Public Services and User Experience Librarian – Yeshiva University, NY, NY

Public Services and User Experience Librarian
Job No: 495495
Work Type: Staff 1199 Union, Staff Full-time
Department: University Libraries
Location: Wilf Campus, 500 West 185th Street, NY, NY
Categories: Library

Position Summary:
• Deliver a progression of critical, course-embedded research instruction sessions, in person and virtually, to undergraduate and graduate students per the University Libraries’ curriculum map
• Provide information services in person and virtually to undergraduate and graduate students, faculty, and alumni/ae on two evenings and Sundays
• Develop and implement activities and projects designed to enhance the overall user experience, including website design, social media, and access services. Applies data to evaluate and shape the library’s resources.

Schedule: Sunday-Thursday, including Sunday evening and one other evening.

Position Responsibilities:
• Guide library patrons in the use of library resources and research by:

• provide one-on-one reference service in person, via telephone, email, “ask” service, texting, chat, and/or other emerging technologies or modes of communication
• deliver information literacy instruction
• create guides to library research
• develop content for library web pages

Participate as needed in library collection development and collection management tasks including but not limited to:

• select library materials for acquisition–physical and electronic monographic and serial materials, databases, websites, etc.
• monitor library materials expenditures
• implement electronic reserves services
• monitor product and service interfaces and making adjustments as warranted

• Plan utilizations of library space, facilities and projects
• May perform cataloging and metadata services for library materials both physical and electronic; trains cataloging support staff and reviews their work; ensures the integrity of the OPAC; participates in study, analysis and review of developments in the cataloging and metadata fields and contributes to departmental decisions regarding their implementation
• Stay current with developments in the library profession, research trends and methods and modes of scholarly communication. Exhibits initiative in promoting the integration of new approaches and technologies into the University’s library services
• Engage in research and professional activities such as publication, lectures, participation in library organizations and meetings
• Perform other related duties as assigned

Experience & Educational Background:
Master’s degree in library or information science from an ALA-accredited program

Skills & Competencies:
• Excellent grasp of library principles, processes, software, technology and resources
• Strong and effective instructional skills
• Ability to learn new techniques and adapt to new paradigms
• Expertise in at least one academic discipline
• Excellent listening and communications skills
• Customer service demeanor and patience when dealing with patrons
• Accuracy, thoroughness, precision, ability to focus on detail without losing sight of the larger objectives
• Capacity to project a positive attitude about the Libraries and the University when interacting with Library patrons
• Self-discipline, judgment, and capacity to work autonomously in the absence of a supervisor

Application Instructions:
Include letter of interest and resume.

About Us:
Occupying four newly renovated levels in the Mendel Gottesman Library Building (levels 2 through 3A), the Pollack Library offers a wide range of collections and services in support of University academic programs, both undergraduate and graduate. With its collection of over 317,000 physical volumes, and access to more than 50,000 electronic journals, several hundred databases, and 428,000 electronic book titles shared with other libraries at the Wilf and Beren Campuses, the Pollack Library provides students and faculty members with a vast array of information sources. Computing, wireless access, scanning, copying and printing services, along with software tools such as electronic reserves and citation programs, support research and learning activities.

Founded in 1886, Yeshiva University (YU) has a strong tradition of combining Jewish scholarship with academic excellence and achievement in the liberal arts, sciences, medicine, law, business, social work, Jewish studies, education, psychology, and more.

We are a leading global educational institution that employs 2,000 people across our various campus locations — Wilf Campus, Beren Campus, Brookdale Center, Resnick Campus in the Bronx, the Gruss Institute in Jerusalem, the Boys High School in Manhattan and the Girls High School in Queens. From the distinguished faculty who teach here, to the dedicated staff, we work to fulfill our mission through all that we teach, by all that we do and for all those we serve. We seek to attract and retain engaged and committed individuals who contribute to an exciting working environment, where there is a sense of community and belonging, balanced with a significant cross section of people from diverse backgrounds working and studying together.

The University offers a strong compensation package and a broad range of employee benefit plans, including immediate participation in the University’s retirement plan. Staff members are typically eligible for four weeks paid vacation each year and have access to a shuttle to nearby subway locations.

Equal Employment Opportunity:
Yeshiva University is an equal opportunity employer committed to hiring minorities, women, individuals with disabilities and protected veterans.

Application Instructions:
To apply, visit

Yeshiva University is an equal opportunity employer committed to hiring minorities, women, individuals with disabilities and protected veterans.