The Library at Manhattanville College is seeking a Patron Services Assistant. The Assistant delivers and promotes in-person Library service to diverse Manhattanville students, faculty, and staff. Working primarily evening hours, this position staffs the Library Service Desk, plans and runs Library events, and both collects and reports data relating to Library operations. With the Head of Patron Services, s/he oversees approximately 20 part-time student workers.
The Patron Services Assistant works collaboratively with Library and College staff to advance strategic goals of the Library and the College.
Open or close the Library, as scheduled; deliver Circulation and basic Reference service to members of the Manhattanville community; collect, compile, and report statistics, including attendance, occupancy, and user satisfaction; plan and run events featuring Library services, collections, and staff; manage room scheduling requests; train and oversee student workers.
Required qualifications: Associates degree or equivalent; one year of successful experience in an academic library; front-line customer service experience; excellent oral and written communication skills; facility with office automation technologies; orientation to detail; excellent analytical, organizational, and interpersonal skills. Mostly evening schedule required.
Desired qualifications: Experience with Circulation and Reserves functions; successful supervisory experience; experience using the OCLC WMS Library Services platform and Springshare CMS product suite.
For consideration, send cover letter and resume to firstname.lastname@example.org.
Promoting the health and safety of all of Manhattanville’s students, faculty and staff is of the utmost importance. To that end, the College will be requiring that all employees be vaccinated against COVID-19. Applications may be made for accommodations based on medical disability or sincerely held religious beliefs.