Interlibrary Loan Assistant — Cornell University, Ithaca, NY

The Interlibrary Services (ILS) Department in Olin Library at Cornell University is seeking a full-time Interlibrary Loan Assistant to join our team!

Are you a detail-oriented person who loves books and who feels at home in libraries? Do you get satisfaction from helping people find information they are seeking, whether it is face-to-face at a public service point or behind-the-scenes with locating and obtaining resources from around the world? Do you enjoy the challenge of identifying and locating resources, even with limited information to start with? In this position, you will have the opportunity to work with counterparts from libraries around the world in providing information and assistance regarding obtaining material for Cornell University faculty, students, and staff. You will also work closely with colleagues in Interlibrary Services to provide team-based support of CUL’s Borrow Direct, interlibrary loan, and scanning services. We are looking for a motivated candidate who is detail-oriented, has the ability to multi-task, and who will bring an enthusiasm for developing expertise and providing excellent customer service to a diverse population while in the position.

We believe the following competencies are essential to this position, but we are open to hearing about transferable skills you believe would help you be successful, if you do not have direct experience in some of these areas.

What we are looking for:

• Associate’s degree or equivalent combination of education, experience, and/or training.
• Demonstrated ability to collaborate with other team members to execute departmental goals.
• Strong self-motivation and the ability to exercise judgment and self-direction while also working within established guidelines and procedures.
• A strong commitment to customer service and a demonstrated ability to work with diverse populations.
• Aptitude for detailed work.
• Ability to work independently and without close supervision
• Demonstrated flexibility and adaptability to changing work environment while providing consistent and accurate information.
• Demonstrated experience with new and emerging technologies; must be able to work with desktop applications and the internet and show demonstrated ability to learn new systems quickly and effectively.
• Ability to analyze problems and consult with others to make appropriate judgments.
• Strong interpersonal and communication skills, and demonstration of excellent customer service orientation.
This position is located in Ithaca, New York. The selected candidate will be expected to work on the Ithaca campus M-F during standard business hours.

Diversity and Inclusion:

Cornell University Library embraces diversity and seeks candidates who will contribute to a climate that supports students, faculty and staff of all identities and backgrounds. We strongly encourage individuals from underrepresented identities to apply.

Rewards and Benefits:

Cornell receives national recognition, as an award-winning workplace for our health, wellbeing, sustainability and diversity initiatives.
• See our Total Rewards here.
• Our benefits program includes comprehensive health care options, access to wellness programs, employee discounts with local and national retail brands and generous retirement contributions. We invite you to follow this link to get more information on endowed employee benefits:;
• Our leave provisions include medical and parental leave, three weeks of vacation and 13 holidays: e.g., an end-of-year winter break, from December 25 through January 1;
• Cornell’s impressive educational benefits include tuition-free Extramural Study and Employee Degree Program, tuition aid for external education, and Cornell Children’s Tuition Assistance Program;
• Competitive wages.

Relocation assistance will be considered for this position.
Visa sponsorship is not available for this position.

How to Apply:

Candidates must apply online via the Cornell Careers site (Search WDR-00033342). We are eager to fill this position! Applications will be reviewed on a rolling basis; early submission is strongly encouraged. Although we prefer to receive your application as one, multi-page pdf document, we will accept separate documents and they may be uploaded in other formats. It is very helpful to the search committee if your application contains:

1. A cover letter;
2. A resume;
3. A Statement of “Contribution to Diversity, Equity, and Inclusion,” which may be incorporated into the cover letter, resume OR presented as a separate statement. Candidates are invited to describe past, present, and/or future aspirations for promoting equity, inclusion, and diversity.

Apply here.


One of the leading academic research libraries in the United States, Cornell University Library is a highly valued partner in teaching, research, and learning at the university. With an operating budget of approximately $63 million and a diverse and innovative staff of close to 380, the Library provides significant collaborative opportunities in support of Cornell’s diverse and innovative community of scholars. The Library’s world-class collections, expert librarians, and responsive services in physical and virtual library spaces inspire and nourish scholarship and learning.

The Ithaca campus sits on 2,300 acres in the heart of the Finger Lakes region. Ithaca, located roughly halfway between Manhattan and Toronto, offers a wealth of cultural activities while maintaining an eclectic college-town feel. Outdoor enthusiasts can take advantage of rolling hills, breathtaking gorges, hiking trails, and lakes offering countless outdoor activities. The city has been named one of the top 100 places to live, a top 10 recreation city, a best green place to live, and one of the “foodiest” towns in America. In 2022, Cornell was named by Forbes as one of the nation’s best employers.

If you require an accommodation for a disability in order to complete an employment application or to participate in the recruiting process, you are encouraged to contact Cornell University’s Office of Institutional Equity and Title IX at voice (607) 255-2242, or send an email.

Applicants that do not have internet access are encouraged to visit your local library, or local Department of Labor. You may also visit the office of Workforce Recruitment and Retention Monday – Friday between the hours of 8:30 a.m. – 4:30 p.m. to use a dedicated workstation to complete an online application.

Notice to Applicants:

Please read the required Notice to Applicants statement by clicking here. This notice contains important information about applying for a position at Cornell as well as some of your rights and responsibilities as an applicant.

EEO Statement:

Diversity and Inclusion are a part of Cornell University’s heritage. We are a recognized employer and educator valuing AA/EEO, Protected Veterans and Individuals with Disabilities. We also recognize a lawful preference in employment practices for Native Americans living on or near Indian reservations. Cornell University is an innovative Ivy League university and a great place to work. Our inclusive community of scholars, students, and staff impart an uncommon sense of larger purpose, and contribute creative ideas to further the university’s mission of teaching, discovery, and engagement.