Access Services Manager — Pratt Institute Libraries, NYC, NY

The Pratt Institute Libraries are seeking a hands-on and service-oriented leader to join our administrative team as the Access Services Manager for the Pratt Manhattan Campus library branch. The Access Services Manager will demonstrate excellent communication and organizational skills and be an effective and engaged staff supervisor and mentor. The successful candidate for this position will actively support the Pratt Institute Libraries’ educational vision, demonstrating commitment to the advancement of diversity, equity, and inclusion in teaching, research, educational support, and community values.

The Manager is responsible for overseeing operations of the Pratt Manhattan Campus branch library, coordinating coverage for evening and weekend hours, and fostering an environment welcoming to all. The Manager works closely with colleagues in the Access Services department to facilitate print circulation, course reserves, and resource sharing services as well as drop-in research help and one-on-one research consultations. The Manager also collaborates with the Libraries’ Faculty to foster relationships with academic programs based in Manhattan and they participate in collection development activities and research instruction. The successful candidate will be prepared to lead the day-to-day operations of the branch while maintaining excellent communication with colleagues across the Libraries to ensure quality and continuity of services.

Key Essential Duties include the following:

•Oversee public services including print circulation, course reserves, and resource sharing at the Manhattan campus library.
•Act as a primary representative to the public and foster an environment welcoming to all.
•Supervise and mentor one clerical staff member and a team of graduate assistants.
•Lead outreach efforts to the Pratt Manhattan community and participate in library-wide outreach initiatives, including orientations, tours, exhibits, and social media.
•Liaise with Manhattan-based academic programs and support the programs through collection development and research instruction.
•Oversee drop-in research help at Manhattan campus library and participate in chat research help services and one-on-one research consultations.

The Pratt Institute Libraries support the research and education of approximately 4,800 undergraduate and graduate students across campuses in Brooklyn and Manhattan. The Libraries provide research support to students, faculty, staff, and visiting scholars pursuing teaching and learning in areas of art, design, architecture, information studies, writing, and other fields of academic inquiry and creative work.

Salary: $72,000 + benefits
Work Schedule: Sunday 10am-6pm, Monday-Thursday 12pm-8pm


Education: MLS or equivalent from an ALA accredited program.

Experience: Two-three years working in library public services or access services required, with supervisory experience preferred. Knowledge of art, design, and architecture is a plus.

Skills: High degree of computer literacy, including the use of automated library systems – Excellent interpersonal, listening, written, and oral communication skills. Ability to organize tasks, set priorities with a diverse workload, analyze situations, solve problems, and meet established deadlines with attention to detail. Ability to work in a team environment. Intercultural competence and ability to work effectively with a wide range of constituencies in a diverse community.

Pratt Institute gives the creative leaders of tomorrow the knowledge and experience to make a better world. A top-ranked college with opportunities in art, design, architecture, liberal arts and sciences, and information studies, Pratt offers nearly 50 undergraduate and graduate degree programs. The Institute’s impact expands beyond its 25-acre residential campus in Brooklyn to cutting-edge facilities throughout the borough, an additional historic building and public gallery in Manhattan, as well as an extension campus, PrattMWP College of Art and Design in Utica, New York. Since its founding in 1887, Pratt has prioritized diversity and inclusion, welcoming students from all walks of life while developing and sustaining pathways to more equitable workplaces and careers. Today, Pratt and its exceptional faculty pride themselves on being academically excellent as well as adaptable to both in-person and online learning. Pratt students are part of a collaborative, interdisciplinary, research- and inquiry-based education that prepares them for professional and personal success in creative fields and with the goal of contributing to a more just and sustainable world. With a long-held commitment to the communities of New York, Pratt offers a variety of programs for local pre-college and continuing education students in the Pratt Center for Community Development, the Center for Art, Design and Community Engagement, the Pratt Center K-12, and the School for Continuing and Professional Studies. The value of a Pratt education is evident in its graduates’ diverse and thriving careers, where their designs, art, work, and environments have reimagined our world. In over 75 countries across the globe, Pratt’s 61,000 alumni are advancing the creative economy and making a positive impact through their remarkable work and research.

Application Instructions

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A cover letter is required for consideration for this position. The cover letter should be submitted alongside your resume. If you are selected for an interview, please be prepared to provide three references via our on-line reference tool system. References should be people who are knowledgeable about your qualifications and/or suitability for this position and may include teachers, professors, or fellow employees, but at least one of them must be or have been, a direct supervisor.

Equal Employment Opportunity Statement

We are an equal opportunity employer and do not discriminate in hiring or employment on the basis of race, color, creed, religion or belief, national or ethnic origin, citizenship status, marital or domestic partnership status, sexual orientation, sex, gender identity or expression, age, disability, military or veteran status, or any other characteristic protected by federal, state, or local law. Pratt Institute recognizes and values the benefits of a diverse workforce.