Reserve Services and Resource Sharing Librarian — Yale University Library — New Haven, CT

Yale University Library
New Haven, CT
Requisition: 42568BR

Yale University offers exciting opportunities for achievement and growth in New Haven, Connecticut. Conveniently located between Boston and New York, New Haven is the creative capital of Connecticut with cultural resources that include two major art museums, a critically-acclaimed repertory theater, state-of-the-art concert hall, and world-renowned schools of Architecture, Art, Drama, and Music.

Position Focus: Reporting to the Director of Access Services, the Reserve Services and Resource Sharing Librarian is responsible for developing, implementing, and administering reserves support and resource sharing services for users served by the Sterling Memorial and Bass Libraries. Responsible for the providing direct oversight of the borrowing, RAPID ILL, and course reserves services for the SML and Bass Libraries and oversee a unit of 4 FTE. Provides expertise and knowledge to the Library in matters relating to Course Reserves, Interlibrary Loan and Document Delivery. Works closely with the Access Services Policy Group to establish standards for excellent service, assesses whether service standards are being met, and recommends and implements changes to improve service to Library users that are consistent with the strategic priorities of the Library. Serves on the Ares and ILLiad user groups to develop best practices and ensure that the software and training needs of staff are being adequately met. Assesses use and efficacy of existing reserves services, identifies gaps, and collaborates with others to develop new approaches to support Yale faculty and students. Works closely with colleagues in electronic resources, the Center for Teaching and Learning, and subject liaisons to investigate, develop and implement library access services that support teaching initiatives and the delivery of library content into course management systems at Yale. Works closely with Library IT to ensure that software needs are being met and developed to address new initiatives. Serves as a resource on all course reserves, interlibrary loan, and document delivery matters. Responsible for not only remaining abreast of changes affecting these areas but also for assuming an active role at Yale and within the profession, working to shape and improve services for Library users by establishing and maintaining professional networks and collaborative relationships with other campus service providers and libraries outside of Yale. Recommends and oversees implementation and training of new technologies to meet user needs and improve processing efficiency. Remains informed about copyright issues and accessibility issues and works with the Library, University General Counsel, and the University administration to establish and implement appropriate guidelines for copyright compliance and ADA accommodation.

Required Education, Skills and Experience:
A� Master’s degree from an ALA-accredited library school is required; minimum of two years of professional experience.
A� Proven ability supervising in a high-paced service environment. Demonstrated excellent interpersonal, analytical, and communications skills, including the ability to actively listen, understand and articulate user needs. Demonstrated commitment to providing excellent customer service.
A� Demonstrated excellent oral, written, and interpersonal communications and analytical ability.
A� Demonstrated record of designing projects and bringing them to a conclusion in a timely fashion.
A� Demonstrated ability to prioritize, multia�?task and meet deadlines, and to conceptualize new solutions to problems with creativity and flexibility. Demonstrated experience working with library systems and/or vendors to develop and enhance library services. Strong interest in emerging technologies and service trends.
A� Experience working collegially and cooperatively within and across organizations.
A� Demonstrated ability to work independently and form and develop collaborative relationships and services with others.
A� Demonstrated ability to assess services needs and make recommendations for improvement. Demonstrated ability to plan, prioritize, coordinate, and implement projects.

Yale University assigns ranks to librarian positions based on a combination of professional experience and accomplishments. Librarian ranking information can be found at:

Preferred Education, Skills and Experience: Experience working with reserves or resource sharing software and services such as Ares, ILLiad, Relais, sipx, or OCLC

The University and the Library
The Yale University Library, as one of the world’s leading research libraries, collects, organizes, preserves, and provides access to and services for a rich and unique record of human thought and creativity. It fosters intellectual growth and supports the teaching and research missions of Yale University and scholarly communities worldwide. A distinctive strength is its rich spectrum of resources, including around 15 million volumes and information in all media, ranging from ancient papyri to early printed books to electronic databases. The Library is engaging in numerous projects to expand access to its physical and digital collections. Housed in eighteen buildings including the Sterling Memorial Library, the Beinecke Rare Book and Manuscript Library, the Center for Science and Social Science Information, and the Bass Library, it employs a dynamic and diverse staff of approximately five hundred who offer innovative and flexible services to library readers. For additional information on the Yale University Library, please visit the Library’s web site at

Salary and Benefits
We invite you to discover the excitement, diversity, rewards and excellence of a career at Yale University. One of the country’s great workplaces, Yale University offers exciting opportunities for meaningful accomplishment and true growth. Our benefits package is among the best anywhere, with a wide variety of insurance choices, liberal paid time off, fantastic family and educational benefits, a variety of retirement benefits, extensive recreational facilities, and much more.

How to Apply
Review of applications will begin immediately and will continue until the position is filled. Applications, consisting of a cover letter, resume, and the names and contact information of three professional references should be submitted by applying online at

Yale University considers applicants for employment without regard to, and does not discriminate on the basis of an individuala��s sex, race, color, religion, age, disability, status as a veteran, or national or ethnic origin; nor does Yale discriminate on the basis of sexual orientation or gender identity or expression.

About John Pell

John Pell is an assistant professor and librarian at Hunter College in New York City.

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