Library Coordinator — CUNY Graduate Center — New York, NY

Closing Date: January 1, 2018

Position Details:

The Graduate Center (GC) is the principal doctorate-granting institution of the City University of New York (CUNY). Offering more than thirty doctoral degrees from Anthropology to Urban Education, and fostering globally significant research in a wide variety of centers and institutes, the GC provides academic training in the humanities, sciences, and social sciences. The Graduate Center is also integral to the intellectual and cultural vitality of New York City. Through its extensive public programs, The Graduate Center hosts a wide range of events – lectures, conferences, book discussions, art exhibits, concerts, and dance and theater that enrich and inform.

Under the direction of the Head of Circulation and Reserves, the Library Coordinator supervises part-time staff and workflow for library circulation, reserves, and stack maintenance. The Graduate Center Library hosts a collection of print material of about 230,000 books, with about 33,000 circulation and reserve transactions each year. The library serves as a pick-up point for about 10,000 interlibrary loan items each year, and about 10,000 items from other CUNY libraries requested annually by users CUNY-wide.

Duties include but are not limited to:
– Responsible for the receipt, return, and pickup of library materials and monitors service activity and quality;
– Manages and performs circulation and reserve transactions using CUNY circulation software;
– Assign work schedules, evaluates, and directs circulation, reserve, and stack maintenance staff in all library functions including registering library users; lending books, media, and equipment; organizing pick-ups and returns of resources from both inside and outside CUNY libraries; issuing guest printing user logins; collecting fines and fees; interfacing with user records appropriately in university information systems;
– Trains staff to operate independently on evenings and weekends to perform all services in the library, to provide accurate information and directional referrals, and to respond appropriately in emergencies;
– Manage collections and deposit of library fines and fees; statistics for library entry and egress; and compiles data for analysis;
– Responsible for the maintenance of copiers and card dispensers including collection and deposit of cash;
– Monitors services to assure timely response to borrowing requests, deliveries to CUNY borrowers, and shipments to borrowing libraries;
– Troubleshoots hardware, software, and systemic problems related to circulation, reserve, and security and report the same;
– Identifies damaged material, including books and equipment, and initiates repair;
– Tracks overdue items, traces lost items, and initiates replacement as needed;
– Prepares materials for delivery and shipment;
– Resolves problems and complaints resulting from complications of service;
– Collaborates on workflow review, policy development, and implementation of new software.

CUNY Title Overview:

– Assists with Library operations and provides excellent service to Library users.
– Coordinates with faculty, students, and librarians to ensure needed materials are accessible on a timely basis.
– Provides general information in the use of library resources and services.
– Keeps records of library transactions and generates reports on usage.
– Exercises sound judgment in enforcing library policies and procedures.
– May perform and/or supervise daily operations of a service unit such as the Reserve Desk.
– May assist with digital resource management, acquisitions, and updating Library web pages.
– Performs related duties as assigned.

Qualifications:

Bachelor’s Degree required.

A preferred candidate should have:
– Experience with library catalogs, circulation systems, and databases.
– Ability to interpret service documentation and to master new software and hardware, including statistical software and web applications.
– Demonstrated interpersonal and organizational skills with dedication to excellent service.
– Ability to communicate clearly on the phone, in person, and via email.
– Ability to set priorities and to work efficiently under pressure with accuracy.
– Ability to lift and/or move up to 20 pounds.

How to Apply:
1. Please apply using the link below:
https://home.cunyfirst.cuny.edu/psp/cnyepprd/GUEST/HRMS/c/HRS_HRAM.HRS_CE.GBLPage=HRS_CE_JOB_DTL&Action=A&JobOpeningId=17776&SiteId=1&PostingSeq=1
Click on “Apply Now” below which will bring you to the registration screen. If you are a new user, you must register to apply. If you already have a user ID, please use your existing ID to apply. Make sure to upload a cover letter, resume, and contact information for three (3) professional references (name, title, and organization) by the closing date. Please upload all documents in Word or PDF format.

OR

2. Go to http://cuny.jobs/ and search for Job ID 17776.

Equal Employment Opportunity:
CUNY encourages people with disabilities, minorities, veterans and women to apply. At CUNY, Italian Americans are also included among our protected groups. Applicants and employees will not be discriminated against on the basis of any legally protected category, including sexual orientation or gender identity. EEO/AA/Vet/Disability Employer.

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