Library Circulation Coordinator, SUNY Maritime College, Throggs Neck, NY

About SUNY Maritime College:

SUNY Maritime College located on a 55-acre scenic waterfront property on the outskirts of New York City on the Throggs Neck peninsula where the East River meets Long Island Sound. The campus blends the best of two worlds: a comfortable college-town feel with the greatest city in the world. An impressive view of the sound extends toward the North Atlantic, yet only a few miles away are Yankee Stadium and midtown Manhattan. SUNY Maritime offers an array of employment opportunities stemming from entry level to professional positions which encourage growth and development among its employees.

Job Description:

This is a paraprofessional academic library appointment with primary responsibility for the coordination and management of circulation services, including patron services, course reserves, student workers, and stack maintenance. Secondary responsibility includes processing interlibrary loan and new periodicals.

Responsibilities
Manages circulation and reserve operations using the Library’s integrated online system.
• Provides prompt, courteous, and efficient customer service to patrons and refers inquiries to other Library staff as appropriate.
• Resolves user complaints and ensures user compliance with Library and campus policies.
• Assists with the Library’s opening and closing procedures.
• Collects and compiles statistics and prepares reports as needed.
• Oversees stack maintenance for the Library’s collections.
• Supervises student assistants, including hiring, scheduling, and training.
• Processes interlibrary loan requests using the Library’s ILL automated system.
• Maintains state of the Library’s physical environment; reports routine and emergency problems as arises.
• Processes and files current periodicals; maintains new acquisitions displays.
• Performs/assists with other tasks as assigned.

Requirements
Qualifications: Bachelor’s degree required, MLS preferred and a minimum of two years of public service experience in an academic library or a combination of education and experience that provides the required knowledge and abilities.

• Knowledge of the organization, principles, and philosophy of an academic library.
• Demonstrated experience in circulation and reserve services and procedures.
• Extensive knowledge of integrated library systems specific to circulation and reserve functions, knowledge of Ex Libris’ Aleph system preferred.
• Experience in customer service; demonstrated skills in communicating with students, faculty and staff in an academic environment.
• Ability to deal with library users concerns and exercise good judgment in resolving and/or referring non-routine situations.
• Demonstrated experience/knowledge of data and software formats such as word processing, spreadsheets, bibliographic utilities, online databases, resource sharing systems, and web resources/applications; strong working knowledge of computer hardware.
• Supervisory experience; ability to train, delegate and evaluate student assistants.
• Ability to work independently, plan, organize, prioritize, and complete projects by target dates.
• Strong public service orientation, excellent organizational skills, attention to detail, exceptional interpersonal skills, and excellent phone etiquette.

Additional Information:

Classification/Salary Range
The Library Circulation Coordinator is a United University Professional position. The incumbent will be offered a one-year contract with opportunity for renewals. The anticipated salary for the position is $40,000 annually, with an outstanding benefits package.

Special Notes: This is a full time calendar year appointment UUP position. Fair Labor Standards Act (FLSA) Exempt position, not eligible for the overtime provisions of the FLSA. Internal and external search to occur simultaneously.

 

About John Pell

John Pell is an assistant professor and librarian at Hunter College in New York City.

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