Library Aide – Fashion Institute of Technology – New York, NY

About Fashion Institute of Technology:

The Fashion Institute of Technology (FIT), an internationally renowned college of art and design, business and technology, of the State University of New York, invites nominations and applications for a part time Library Aide.

Job Description:

The Library Aide is responsible for providing general and specialized circulation assistance and services of a to the FIT/SUNY community in a courteous and efficient manner and in accordance with the Library’s policies and procedures.

Purpose of the Job

Provide public service desk coverage and support the unit’s mission and daily operations:

Customer Service
  • Answer patron queries in person or on the phone, regarding library resources, services and campus information
  • Page materials requested by library patrons and communicate access policies
  • Assist patrons with the use of print and online catalogs
  • Request technology assistants to support patrons upon request
  • Responding to queries regarding photocopiers, scanners, microfilm readers
Collections / Access
  • Maintain organization in reading rooms by shelving materials, shelf reading and inventory
  • Manages incoming and outgoing interlibrary loan requests using ILLiad, the Interlibrary Loan software. Works with FIT patrons and lending libraries to obtain material, manages invoicing for lost material, general upkeep of the ILL email
  • Work alongside with student workers, provide guidance in workflows and instruct them on unit processes
  • General ALEPH (the Library’s integrated library system) maintenance, including, but not limited to linking, editing, or creating items in ALEPH. May also include troubleshooting ALEPH technical questions.
  • Compiles, edits, and manages metadata and scanning for the Library’s Designer Files Collection
  • Adding, creating, weeding images from the Library’s Picture File
Administrative
  • Perform duties such as filing, answering telephone and email inquiries, photocopying, scanning, and data entry
  • Compiles statistics, maintains records on library integrated online software, processes materials daily and provides support to the Unit and its functions
  • Maintain collection of Library handouts by service desk
  • Responsible for opening or securing the closing of the Library as scheduled
  • Special projects as assigned
  • Schedule may change based on the needs of the department

Requirements:

Education and Experience

Associate’s degree and one year of related experience year in an academic library or environment. Work experience must include not less than one year in a fast paced, customer-oriented service work environment.

Knowledge, Skills, and Abilities

Fundamental knowledge of the operation of an integrated library management system, with ALEPH experience desirable. Experience using technology applications such as ILLiad and Odyssey, Banner, or similar systems highly preferred. Ability to work quickly and accurately with detailed data. Ability to keyboard at least 25 wpm and proficiency in utilizing word processing and database software, preferably Microsoft Office Suite, including Excel.
Knowledge of computer graphics programs such as Adobe Photoshop and Illustrator a plus. Ability to trouble-shoot basic computer problems.

Must possess the ability to work with a diverse community, while exercising good judgment and common sense. Excellent customer service skills, including professional and courteous telephone communication and electronic mail correspondence. Must possess excellent conflict resolution skills, strong communication skills, tact, resourcefulness and the ability to identify and solve problems. Proven ability to work independently and effectively in a collegial manner in a changing environment.

Additional Information:

Current Salary Schedule: 88
Department: Library
Schedule: Based on the needs of the department

Tues-Wed:9am-2pm, Friday 11am-6:30pm, Saturday 10am-5pm
24 hours per week

Working Conditions

Work is performed under typical library conditions with requirements for frequent sitting and standing for long periods of time, as well as frequent lifting and carrying of heavy library materials and maneuvering carts full of books. Ability to sit or stand for long intervals. Ability to lift up to 50 pounds and push and pull 100 or more pounds.

Application Instructions:

In order to be considered for the position, you must submit the following documents online:

  • Resume
  • Cover letter
  • A list of three references with telephone numbers and email addresses

Please note that due to the high volume of applications we receive, we are unable to contact each applicant individually regarding his or her application status.
For more information about FIT, please visit FIT’s website at: http://www.fitnyc.edu

FIT is firmly committed to creating an environment that will attract and retain people of diverse racial and cultural backgrounds. By providing a learning and working environment that encourages, utilizes, respects, and appreciates the full expression of every individual’s ability, the FIT community fosters its mission and grows because of its rich, pluralistic experience. FIT is committed to prohibiting discrimination, whether based on race, national origin, gender, religion, ethnic background, age, disability, marital status, sexual orientation, or any other criterion prohibited by applicable federal, state, or local laws. FIT is committed to providing equal opportunity in employment, including the opportunity for upward mobility for all qualified individuals. Applications from minorities, women, veterans and persons with disabilities are encouraged.

https://www.interviewexchange.com/jobofferdetails.jsp?JOBID=70097

About John Pell

John Pell is an assistant professor and librarian at Hunter College in New York City.

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