The University of North Carolina at Chapel Hill Health Sciences Library (HSL) seeks a librarian with the ability to direct the evolving just-in-time services required by our users and provide outreach liaison services as assigned. HSL users include the faculty, students and staff from five professional schools (Dentistry, Medicine, Nursing, Pharmacy and Public Health), UNC Hospitals, and the citizens of North Carolina. The individual in this position is charged with participating in fulfilling the Library’s mission to connect people everywhere with knowledge to help them teach and learn effectively, assure quality health care, conduct vital research, and make informed decisions. To learn more about the Health Sciences Library, please visit: http://www.hsl.unc.edu/.
Reporting to the Assistant Department Head for User Services, the person in this position will work collaboratively with all staff in the User Services Department, as well as with staff throughout the HSL and other campus libraries, to identify the evolving information needs of library users and to articulate, implement, maintain and evaluate just-in-time services that meet those needs. Current services include circulation and reference provided at the User Services Center, and via telephone, SMS, chat and email. Responsibilities of this position include: assuring that high quality service is provided with efficient use of staff time; hiring, training and integrating students into the service schedule; overseeing the maintenance of a current online User Services Center procedure manual; and updating the public knowledge base created on the LibAnswers platform (http://asklib.hsl.unc.edu/). The person in this position is the coordinator of the biweekly planning meetings of staff members primarily responsible for the User Services Center and also attends the weekly planning meetings of the User Services Coordinating Council composed of the User Services department head, two assistant department heads, and two librarian coordinators.
The librarian will acquire and maintain expertise using RefWorks and EndNote. The librarian will maintain HSL’s RefWorks and EndNote support pages, coordinating the content of these pages with those provided by the other campus libraries. The individual in this position will work with the library’s graduate assistants to teach scheduled RefWorks and EndNote instruction classes.
The person in this position will be HSL’s liaison to the Institute on Aging and be responsible for: providing synchronous and asynchronous orientations to the Institute’s library and library services; conducting mediated searches as requested by Institute researchers and staff and the North Carolina Division of Adult and Aging Services; providing targeted research information services supporting individuals and teams, both onsite and electronically; providing RefWorks and EndNote support for researchers; updating the Institute’s Digital Library on a quarterly basis; maintaining the Institute’s physical library collection, evaluating and adding donated items, as needed; assessing and reporting researcher and staff information needs in order to improve access to needed knowledge resources, programs, and services; and regularly monitoring Institute user satisfaction with library services.
Librarians at HSL are expected to participate in professional and scholarly organizations and activities, pursue personal professional development, and maintain awareness of the evolving trends in library and information services.
Required: ALA-accredited master’s degree in library or information science. Experience providing library circulation and basic reference service, both online and in-person. Experience providing outreach services in a subject specialty. Working knowledge of RefWorks and EndNote. Demonstrated ability to lead innovation and improve work processes, and an enthusiasm for an innovative and evolving work environment. Supervisory experience. Strong and effective verbal and written communication skills. Strong time management and organizational skills, and an ability to set priorities. Commitment to supporting a diverse user population and an ability to work collaboratively and cooperatively with a diverse range of colleagues.
Preferred: Experience in a medical/health sciences library. Experience teaching, training or providing instruction. Experience creating LibGuides. Experience using LibAnswers to track reference questions and create FAQs. Experience assessing library services.
The University and the Libraries
The University of North Carolina at Chapel Hill is the country’s oldest state university. UNC Chapel Hill has an enrollment of approximately 29,000 students, employs more than 3,500 members of the faculty, and offers 69 doctoral degrees as well as professional degrees in dentistry, medicine, pharmacy and law. Library collections include over 6.5 million volumes. The Library is a member of the Association of Research Libraries and the Center for Research Libraries. Together with the libraries at Duke University, North Carolina Central University, and North Carolina State University, the members of the Triangle Research Libraries Network (TRLN) provide services and collections to their students, faculty, and staff in support of the education, research, and service missions of the universities.
The University Library invests proudly in its employees, strives to create a diverse environment of respect and collaboration, and encourages vision and innovation.
The Triangle region is one of the most desirable places to live and work in North America and offers its residents a wide array of recreational, cultural, and intellectual activities. The mountains or the seashore are less than half day’s drive from Chapel Hill.
The University of North Carolina is an equal opportunity employer and is strongly committed to the diversity of our faculty and staff.
Salary and Benefits
This is a permanent twelve-month academic librarian appointment. The annual salary for this position is $45,000. Standard state benefits of annual leave, sick leave, and State or optional retirement plan. At the University of North Carolina at Chapel Hill, librarians enjoy the benefit of academic status and are members of the faculty council.
Deadline for Application
Review of applications will begin March 20, 2012. Applications will be accepted until the position is filled, but preference will be given to applications received by the begin review date. Recent graduates are encouraged to apply.