Descriptive Title: Evening/Weekend Manager
Budget Title: Instructional Support Technician
State Professional Position
State Line#: 28811
Campus: Stony Brook West Campus/HSC
Salary: $45, 000 – $55, 000
Required Qualifications: Bachelor’s Degree. In lieu of degree, a combination of directly related full time experience and/or education totaling four years may be considered. Two years of experience supervising students and/or staff. One of the two years of full time experience in a customer service environment. Experience working with diverse populations. Strong interpersonal and communication skills. Proficiency with Microsoft Office computer applications.
Preferred Qualifications: Library work experience, especially in a library public service area. Experience with a library circulation system. Experience maintaining and compiling work schedule for multiple employees.
Brief Description of Duties: The Evening/Weekend Manager will supervise the team of Library Night/Weekend supervisors. The incumbent will supervise 4-6 staff and also work the same late night/weekend schedule as the team of employees responsible for all aspects of managing the Library during evening and weekend hours. Evening/weekend staff members are responsible for supervising student staff, overseeing Circulation, North Reading Room, Central Reading Room services and branch operations as needed, and providing reference service to library users. The incumbent will be expected to resolve difficult patron, security and emergency issues/situations/problems that occur during the evening/weekend hours and will serve as a liaison with the campus police. The incumbent will be expected to schedule him/herself as part of the team coverage. The ability to work a flexible schedule is necessary in order to make sure that hours of operation are covered. The selected candidate wil l:
Supervise 3-5 part-time and 1 full-time night/weekend staff.
· Assign tasks and special projects to and supervise night/weekend team members, undergraduate and graduate student staff in order to ensure that assignments are carried out in a timely and accurate manner.
· Serve as liaison with day shift supervisors in order to discuss assignments and relay information about quality/timeliness of work completed.
· Prepare performance programs and evaluations for SL-2 night/weekend staff members.
· Oversee student assistant staff to ensure that the Library operations function smoothly and that a high level of service is provided to patrons.
· Create, manage and maintain schedule for night/weekend team members
· Develop, assign and maintain complicated staff work schedules which vary semester to semester and are dependent upon changing hours of operation in order to make sure that adequate staff are assigned to each service point.
· Adjust staff schedules to ensure coverage during anticipated/unanticipated periods of absence.
· Schedule extended coverage during finals periods.
· Work with Associate Director for Administration to arrange for campus police coverage during extended hours periods.
Provide public service at the Reference desk. The incumbent will need to have a familiarity with general library reference tools. Excellent listening and communications skills are essential in order to provide quality service to patrons.
Resolve patron problems and assume responsibility for the security and order of public reading areas.
· Act as liaison for campus police, patrol all public areas regularly and handle problem patron behavior. Incumbent must have excellent interpersonal skills and be able to communicate clearly and effectively.
Perform special projects.
· Initiate and carry out special projects assigned by the Associate Director for Collection Strategy and Management and will be expected to independently plan and carry out these assignments.
· Independently identify special projects that need to be completed; he/she will be expected to plan and implement a course of action and assign the proposed tasks to members of the Night/weekend team.
· Incumbent must be able to prioritize and perform tasks in a timely and efficient manner.
· Manage library operations to ensure that on-line systems and databases, including library circulation system are functioning optimally.
Special Notes: This is a full-time position, 37.5 hours per week, flexible night/weekend hours, generally between 4:00 p.m. to 2:00 a.m. weeknights, and 10:00 a.m. to 10:00 p.m. on Saturday or Noon to 2 a.m. on Sunday, except during periods when the Library closes early. The incumbent will be expected to schedule him/herself as part of the team coverage. FLSA Nonexempt position, eligible for the overtime provisions of the FLSA. Internal and external search to occur simultaneously. Night and weekend work is required.
The selected candidate must successfully clear a background investigation.
Application Procedure: Those who are interested in this position and meet the required qualifications, should submit a State employment application to:
Library Director’s Office
Melville Library, Room 1511
Stony Brook University
Stony Brook, NY 11794-3300
Applications for this position must be received, as specified in the Application Procedure Section, no later than 5:00 PM Eastern Time on 01/03/2014, unless specifically noted otherwise in the Special Notes Section.
STONY BROOK UNIVERSITY IS AN AFFIRMATIVE ACTION/EQUAL OPPORTUNITY EMPLOYER AND EDUCATOR.
IF YOU NEED A DISABILITY-RELATED ACCOMMODATION, PLEASE CALL THE UNIVERSITY HUMAN RESOURCE SERVICES DEPARTMENT AT (631) 632-6161 OR THE UNIVERSITY HOSPITAL HUMAN RESOURCES DEPARTMENT AT (631) 444-4700.
IN ACCORDANCE WITH THE TITLE II CRIME AWARENESS AND SECURITY ACT, A COPY OF OUR CRIME STATISTICS IS AVAILABLE UPON REQUEST BY CALLING (631) 632-6350. IT CAN ALSO BE VIEWED ON-LINE AT THE UNIVERSITY POLICE WEBSITE AT http://www.stonybrook.edu/